Form 424B2 LiveVox Holdings, Inc.

FREQUENTLY USED TERMS

Unless otherwise indicated or unless the context otherwise requires, in this Prospectus:

AIstands for artificial intelligence.

Amended and updated regulationsmeans the amended and restated Articles of Association of the Company.

Amended and Updated Registration Rights Agreementmeans the Amended and Restated Registration Rights Agreement entered into at the closing of the Business Combination by the Company, Ms. Briscoe and Messrs. Gauthier and Turner, the SPAC sponsor and shareholder of LiveVox.

Plank” Where “board of directors» designates the Board of Directors of the Company.

Trade suit” means the transactions contemplated by the Merger Agreement, which included: (i) the merger of First Merger Sub with and into LiveVox, with LiveVox continuing as the surviving company and accordingly becoming a direct wholly-owned subsidiary of the Company and (ii) immediately after the First Merger and as part of the same overall transaction as the First Merger, the merger of the Surviving Company with and into the Second Merging Subsidiary, with the Second Merging Subsidiary remaining the Surviving Entity.

CCaaSmeans Cloud Hosted Contact Center as a Service.

Ordinary actionsmeans the Class A common shares, with a par value of $0.0001 per share, of the Company.

Company,” “LiveVox,” “we,” “we” and “ourmeans LiveVox Holdings, Inc., a Delaware corporation.

Increasingrefers to Crescent Acquisition Corp, a Delaware corporation and blank check company.

crescent capital» Crescent Capital Group Holdings LP, a Delaware limited partnership and a subsidiary of limited partner SPAC.

RCMP” stands for Customer Relationship Management, a system that centralizes and standardizes key customer interactions and data into a single database, creating unified customer profiles with information across the entire customer journey.

DGCLmeans the general corporate law of the State of Delaware.

Exchange Lawmeans the Securities Exchange Act of 1934, as amended.

First mergermeans the merger of First Merger Sub with and into LiveVox, with LiveVox continuing as the surviving company and becoming a direct wholly-owned subsidiary of the Company.

First submergermeans Function Acquisition I Corp, a Delaware corporation and a direct wholly-owned subsidiary of the Company.

Intermediation agreementmeans the Finder Agreement, dated January 13, 2021, between Crescent and Neuberger Berman BD LLC, a Delaware Limited Liability Company, as amended by this First Amendment to the Finder Agreement, dated January 17, 2021. June 2021.

Initial Public Offeringmeans the initial public offering of the Company, completed on March 12, 2019, through the sale of 25,000,000 Units at $10.00 per Unit.

Shareholder of LiveVox” Where “LiveVox TopComeans LiveVox TopCo, LLC, a Delaware limited liability company and the sole shareholder of the common stock and preferred stock of LiveVox immediately prior to the effective time of the First Merger.

Merger Agreement” means the Agreement and Plan of Merger, dated January 13, 2021, by and between the Company, First Merger Sub, Second Merger Sub, LiveVox and GGC Services Holdco, Inc., a Delaware corporation, solely in its capacity as representative, agent and attorney in fact of the shareholders of LiveVox below.

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